F.A.Q's

FAQ

Bath & Body Products FAQ's

All of our bath and body products are handmade with the highest quality ingredients. They are all natural, cruelty free and created specifically to bring you the experience of being pampered at home. 

Bath and Body Products will ship within 5-7 business day of us receiving your order.

Our products will ship via USPS from our headquarters in Dallas, TX to the Continental United States only. Orders will be updated with tracking information as soon as they are shipped. Please allow 24-36 hours for tracking to update in the USPS system.

Refunds must be requested within 3 business days of package receipt. Due to the nature of our products we do not accept returns or exchanges. 

 

Self Care Subscription Box FAQ's

What is in a Things I Luv subscription box?

Every month we'll send you 5-7 self care items like:

Exclusive full size Luv beauty bath and body products
Fragrant candles created to soothe and reinvigorate
Beautiful fashion accessories
Popular beauty items
Chic pick me ups
And much more ...

    Will the boxes be themed? 

    Yes! Every month we'll pick a theme and select things a busy woman would love to receive that are perfect to help you practice self love and care.

    Can I give this as a gift?

    Absolutely! Share the gift of self Love!  Select our 3 - 6 month subscription option and choose the "Is this a gift?" button. By selecting this, you will only be charged once and the subscription will not renew.

    Where are boxes available to be shipped to?

    Things I Luv boxes are only available in the continental US for now.

    If I get a subscription when will my card be charged?

    For Month to Month Things I Luv box Plan, your first box will be charged immediately. The remaining months in your subscription will be charged on the 8th of the month

    The full amount for 3 and 6 Month prepaid boxes will be charged immediately. These subscriptions will renew automatically on the 8th of the month that your subscription ends.

    When will I start receiving Things Girls Luv boxes?

    If you order on or before the 8th of the month you will receive the box currently being listed in our product description. If you order after the 8th, you will receive the box in the following months cycle. 

    When do the boxes ship?

    Your box will ship between the 15th - 20th of every month

    Are refunds available?

    Unfortunately, we do not provide refunds or exchanges, but subscriptions can be cancelled anytime. To cancel your subscription, send your name, email address, and order # to hey@thingsiluvbox.com and we will cancel your subscription asap.

    Have more questions? email us anytime at hey@thingsiluvbox.com and we'll get back to you in 24-48 business hours.